Loyalty Solutions Limited provides the tools to help you deliver a powerful, engaging program that your customers will enjoy.
Whether you want us to design, implement and/or operate a loyalty program from the ground up, enrich an existing program or provide you with off-the-shelf technology solutions, LSL is equipped to address each of your loyalty needs and configure a program designed to your particular business needs.
Loyalty Solutions Limited provides complete resources and technology for the design implementation and management of loyalty marketing programs, with one key purpose – to help our clients identify, retain and grow the yield from their best customers through long-term, interactive, value-added relationships while recognizing and rewarding customers for their transaction behaviour.
For optimum results from your Loyalty program, turn to Loyalty Solutions Limited. We shall work with you to identify or create opportunities, and implement strategies that will increase your share of customer and make your results improve. |
 Client Audit – Compilation of comprehensive information and data regarding the client’s customer base (profiles, segments, etc) and current status of preparedness in the following areas: technology, operations, customer service, sales processes, administration, etc.
 Customer Segmentation – Identification & Analysis of the target customer segments, and the development of an understanding of the loyalty drivers of these segments. This activity will also cover customer segment acquisition & retention strategies
 Program Design – This will involve the identification and design of program (scheme) tactics and ultimately programs & technology that when implemented will provide the greatest ROI and meet client objectives.
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 Financial Modelling – The generation of financial estimates for each of the program scenarios developed and the generation of a comprehensive business case, which will include revenue, expense and cash flow estimates. In addition, we will analyse the Return on Investment (ROI), break-even point, and profitability for the scenarios.
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 Program Measurement – The creation of measurement criteria and the development of systems to monitor program performance for lead indicators such as member satisfaction, target customer segment penetration and activity, lifetime member value, customer retention, etc.
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